This Agreement documents network and security support services your business provides to Customers. The Agreement outlines the general levels of response, availability and maintenance associated with these services, your business’ responsibilities as a provider of the Services and Customer’s Responsibilities as well as the processes for requesting Services.This document should be modified to address specific Customer business requirements. In particular the Service Level Agreement provisions should reflect the outcome of negotiations between the parties. U

 

 

PURPOSE

 

This document should be used for customer transactions requiring provision of Tier 3 support services.

 

HOW IT WORKS

 

. Click on the "Buy Now" button above to purchase the prepared template.

2. Once payment is made, You will receive a copy of the prepared template within 1- 3 Hours

3. Send an email to Services@daluchconsulting.com with details of how you would like to customise the document.

4.The Template will be redrafted by an Australian Legal Practitioner and Customised Document will be sent to you within 48 Hours. 

5.Call 0423018344 to speak to an Australian Legal Practitioner. Your payment entitles you to one-hour consultation.

6. Once the template is sent - we cannot refund payment. However, we will accomodate your modification and customisation request to suit your business need.

 

 

 

 

 

SUPPORT SERVICES AGREEMENT TEMPLATE

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